How we handle personal information

This is an English translation provided for convenience. The Japanese original is the binding version. If the two differ, the Japanese version prevails.

1. Our approach

Capsule Hub Inc. (“we”) treats the protection of personal information as a core responsibility, and handles it in accordance with the Act on the Protection of Personal Information of Japan and other applicable laws.

2. How we use personal information

We use the personal information we collect for the following purposes.

Providing, operating and improving our services
Responding to enquiries and providing customer support
Entering into, performing and administering contracts
Invoicing and processing payments
Informing you about new services and campaigns
Market research and analysis, in the form of statistics that do not identify individuals
Meeting obligations under applicable law

3. Disclosure to third parties

We do not provide personal information to third parties without your prior consent, except where required by law or where it is necessary to protect someone’s life, body or property. This does not apply to service providers acting on our behalf, to whom we may disclose information within the scope of the purposes set out above.

4. Security

We take appropriate security measures to prevent personal information from being leaked, lost or damaged, and work to prevent unauthorised access.

5. Contact

For questions about this policy, please use our contact form, or write to contact@capsulehub.co.jp.

Capsule Hub Inc., Personal Information Protection Manager